Contact Us

Have a question about your Nationwide® retirement account? You can contact us in a number of ways.

Phone

Call us at 866-98MIAMI (866-986-4264).

Representatives are available Monday through Friday, 8 a.m. – 11 p.m. and Saturday, 9 a.m. – 6 p.m. ET.

Espanol: (800) 649-9494
TTY: (800) 848-0833

Local Retirement Specialists
Ana Aguirre: 786-506-2944
Ninoska Calzadilla: 305-849-1392
Anthony Steel: 786-325-9531
Hansel Chacon: 305-907-3388

Nationwide Retirement Solutions Program Director
Patty Avello-Rodriguez: 786-216-9502

Nationwide Retirement Specialists' are available 9 AM – 4 PM Monday and Wednesday at the Stephen P. Clark Building 23rd Floor.

Email

Email us at: NRSFORU@nationwide.com

For general information only: You may not make any changes or access any information about your account by email. Most email is not secure and we encourage you to never provide personal information in email messages, especially information such as your Social Security number. Please note that we will get back to you within one business day.

Fax

You can fax documents and questions to us at 1-877-677-4329.

If you're asking us a question via fax and would like us to contact you, please include your phone number, address or email address, so that we can respond to you in a timely manner.

Standard mail

Nationwide® Retirement Solutions
P.O. Box 182797
Columbus, OH 43218-2797

Overnight mail

Nationwide® Retirement Solutions
3400 Southpark Place, Suite A
Attn: DSPF-F2
Grove City, OH 43123

Keep in mind that information provided by registered representatives is for informational purposes only.

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Nationwide Retirement Solutions and Nationwide Life Insurance Company (collectively "Nationwide") have endorsement relationships with the National Association of Counties, the International Association of Fire Fighters-Financial Corporation, the United States Conference of Mayors and the National Association of Police Organizations.

Nationwide may receive payments from mutual funds or their affiliates in connection with certain investment options. Learn more about these payments.

Retirement Specialists provide information for educational purposes only. This information is not meant to be used as investment advice. Retirement Specialists are Registered Representatives of Nationwide Investment Services Corporation, member FINRA.

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