Contact Us

Have a question about your Nationwide® retirement account? You can contact us in a number of ways.


Call us at 866-98MIAMI (866-986-4264).

Representatives are available Monday through Friday, 8 a.m. - 11 p.m. and Saturday, 9 a.m. - 6 p.m. ET.

Espanol: (800) 649-9494
TTY: (800) 848-0833

Local Retirement Specialists 
Patty Avello: 786-216-9502
Ana Aguirre: 786-506-2944
Dorian LaRue: 305-407-5822
Ninoska Calzadilla : 305-849-1392

Nationwide Retirement Solutions Program Director
Elizabeth "Beky" Thompson: 561-704-7350

Nationwide Retirement Specialists' are available 9 AM - 4 PM Monday and Wednesday at the Stephen P. Clark Building 23rd Floor.


Email us at:

For general information only: You may not make any changes or access any information about your account by email. Most email is not secure and we encourage you to never provide personal information in email messages, especially information such as your Social Security number. Please note that we will get back to you within one business day.


You can fax documents and questions to us at 1-877-677-4329.

If you're asking us a question via fax and would like us to contact you, please include your phone number, address or email address, so that we can respond to you in a timely manner.

Keep in mind that information provided by registered representatives is for informational purposes only.

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